here the hijack this output...
looks pretty gruesome doesnt it....

thanks in advance for any advice and assistance.

j.

Logfile of HijackThis v1.97.7
Scan saved at 8:05:39 AM, on 6/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\sony\giga pocket\shwserv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\ntus32.exe
C:\WINDOWS\system32\crep.exe
C:\Program Files\Sony\giga pocket\RM_SV.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
C:\WINDOWS\System32\ICO.EXE
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\USBSircs\usbsircs.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\compusa\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fxgvi.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://fxgvi.dll/index.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://fxgvi.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fxgvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://fxgvi.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\fxgvi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C397BB2-36D2-F787-9AA2-DB56173763F4} - C:\WINDOWS\msaz.dll
O2 - BHO: (no name) - {C7739568-F83A-1E0D-AC44-FF449FEFF4B2} - C:\WINDOWS\system32\msne.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [crep.exe] C:\WINDOWS\system32\crep.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKLM\..\RunOnce: [ntus32.exe] C:\WINDOWS\ntus32.exe
O4 - HKLM\..\RunOnce: [addlt.exe] C:\WINDOWS\addlt.exe
O4 - HKLM\..\RunOnce: [ierh.exe] C:\WINDOWS\ierh.exe
O4 - HKLM\..\RunOnce: [ipcu.exe] C:\WINDOWS\ipcu.exe
O4 - HKLM\..\RunOnce: [crjm.exe] C:\WINDOWS\system32\crjm.exe
O4 - HKLM\..\RunOnce: [sdkst.exe] C:\WINDOWS\sdkst.exe
O4 - HKLM\..\RunOnce: [atlfh.exe] C:\WINDOWS\atlfh.exe
O4 - HKLM\..\RunOnce: [sdklk.exe] C:\WINDOWS\sdklk.exe
O4 - HKLM\..\RunOnce: [apitc32.exe] C:\WINDOWS\system32\apitc32.exe
O4 - HKLM\..\RunOnce: [winan.exe] C:\WINDOWS\winan.exe
O4 - HKLM\..\RunOnce: [sdkme32.exe] C:\WINDOWS\sdkme32.exe
O4 - HKLM\..\RunOnce: [sysdy.exe] C:\WINDOWS\system32\sysdy.exe
O4 - HKLM\..\RunOnce: [addav32.exe] C:\WINDOWS\addav32.exe
O4 - HKLM\..\RunOnce: [apisp32.exe] C:\WINDOWS\apisp32.exe
O4 - HKLM\..\RunOnce: [ipaa32.exe] C:\WINDOWS\system32\ipaa32.exe
O4 - HKLM\..\RunOnce: [d3jl32.exe] C:\WINDOWS\system32\d3jl32.exe
O4 - HKLM\..\RunOnce: [winuz.exe] C:\WINDOWS\winuz.exe
O4 - HKLM\..\RunOnce: [appsb.exe] C:\WINDOWS\appsb.exe
O4 - HKLM\..\RunOnce: [d3ry.exe] C:\WINDOWS\d3ry.exe
O4 - HKLM\..\RunOnce: [syscx.exe] C:\WINDOWS\syscx.exe
O4 - HKLM\..\RunOnce: [mfccq32.exe] C:\WINDOWS\mfccq32.exe
O4 - HKLM\..\RunOnce: [ipwc32.exe] C:\WINDOWS\ipwc32.exe
O4 - HKLM\..\RunOnce: [crre32.exe] C:\WINDOWS\crre32.exe
O4 - HKLM\..\RunOnce: [d3ks.exe] C:\WINDOWS\d3ks.exe
O4 - HKLM\..\RunOnce: [ippb32.exe] C:\WINDOWS\ippb32.exe
O4 - HKLM\..\RunOnce: [iphd.exe] C:\WINDOWS\iphd.exe
O4 - HKLM\..\RunOnce: [winnh.exe] C:\WINDOWS\winnh.exe
O4 - HKLM\..\RunOnce: [apiqf32.exe] C:\WINDOWS\apiqf32.exe
O4 - HKLM\..\RunOnce: [atltj.exe] C:\WINDOWS\system32\atltj.exe
O4 - HKLM\..\RunOnce: [sdkus32.exe] C:\WINDOWS\sdkus32.exe
O4 - HKLM\..\RunOnce: [ntxo32.exe] C:\WINDOWS\system32\ntxo32.exe
O4 - HKLM\..\RunOnce: [netro32.exe] C:\WINDOWS\system32\netro32.exe
O4 - HKLM\..\RunOnce: [javasd.exe] C:\WINDOWS\javasd.exe
O4 - HKLM\..\RunOnce: [ipjb32.exe] C:\WINDOWS\system32\ipjb32.exe
O4 - HKLM\..\RunOnce: [msiq32.exe] C:\WINDOWS\msiq32.exe
O4 - HKLM\..\RunOnce: [ipjo32.exe] C:\WINDOWS\system32\ipjo32.exe
O4 - HKLM\..\RunOnce: [sdknm.exe] C:\WINDOWS\sdknm.exe
O4 - HKLM\..\RunOnce: [sdkkt.exe] C:\WINDOWS\system32\sdkkt.exe
O4 - HKLM\..\RunOnce: [crfi32.exe] C:\WINDOWS\crfi32.exe
O4 - HKLM\..\RunOnce: [crew32.exe] C:\WINDOWS\system32\crew32.exe
O4 - HKLM\..\RunOnce: [mfcyh32.exe] C:\WINDOWS\system32\mfcyh32.exe
O4 - HKLM\..\RunOnce: [appme32.exe] C:\WINDOWS\system32\appme32.exe
O4 - HKLM\..\RunOnce: [atlqr.exe] C:\WINDOWS\atlqr.exe
O4 - HKLM\..\RunOnce: [addvc32.exe] C:\WINDOWS\addvc32.exe
O4 - HKLM\..\RunOnce: [ient32.exe] C:\WINDOWS\system32\ient32.exe
O4 - HKLM\..\RunOnce: [msgm.exe] C:\WINDOWS\system32\msgm.exe
O4 - HKLM\..\RunOnce: [sysnm32.exe] C:\WINDOWS\system32\sysnm32.exe
O4 - HKLM\..\RunOnce: [sysql32.exe] C:\WINDOWS\sysql32.exe
O4 - HKLM\..\RunOnce: [sdktd.exe] C:\WINDOWS\sdktd.exe
O4 - HKLM\..\RunOnce: [sysdh32.exe] C:\WINDOWS\sysdh32.exe
O4 - HKLM\..\RunOnce: [mfcan32.exe] C:\WINDOWS\mfcan32.exe
O4 - HKLM\..\RunOnce: [mfcnr.exe] C:\WINDOWS\system32\mfcnr.exe
O4 - HKLM\..\RunOnce: [apipj.exe] C:\WINDOWS\apipj.exe
O4 - HKLM\..\RunOnce: [apisx32.exe] C:\WINDOWS\apisx32.exe
O4 - HKLM\..\RunOnce: [atlsl.exe] C:\WINDOWS\system32\atlsl.exe
O4 - HKLM\..\RunOnce: [ipuj32.exe] C:\WINDOWS\system32\ipuj32.exe
O4 - HKLM\..\RunOnce: [apiwj.exe] C:\WINDOWS\apiwj.exe
O4 - HKLM\..\RunOnce: [sysxq.exe] C:\WINDOWS\system32\sysxq.exe
O4 - HKLM\..\RunOnce: [crtb32.exe] C:\WINDOWS\system32\crtb32.exe
O4 - HKLM\..\RunOnce: [addkg.exe] C:\WINDOWS\system32\addkg.exe
O4 - HKLM\..\RunOnce: [mswi32.exe] C:\WINDOWS\system32\mswi32.exe
O4 - HKLM\..\RunOnce: [winqh32.exe] C:\WINDOWS\winqh32.exe
O4 - HKLM\..\RunOnce: [d3bd.exe] C:\WINDOWS\d3bd.exe
O4 - HKLM\..\RunOnce: [sysal.exe] C:\WINDOWS\system32\sysal.exe
O4 - HKLM\..\RunOnce: [addwr32.exe] C:\WINDOWS\addwr32.exe
O4 - HKLM\..\RunOnce: [winhw32.exe] C:\WINDOWS\system32\winhw32.exe
O4 - HKLM\..\RunOnce: [sdkzg.exe] C:\WINDOWS\sdkzg.exe
O4 - HKLM\..\RunOnce: [apixz32.exe] C:\WINDOWS\apixz32.exe
O4 - HKLM\..\RunOnce: [ntvl32.exe] C:\WINDOWS\ntvl32.exe
O4 - HKLM\..\RunOnce: [crfz.exe] C:\WINDOWS\system32\crfz.exe
O4 - HKLM\..\RunOnce: [ipca32.exe] C:\WINDOWS\system32\ipca32.exe
O4 - HKLM\..\RunOnce: [appyw.exe] C:\WINDOWS\system32\appyw.exe
O4 - HKLM\..\RunOnce: [javaks32.exe] C:\WINDOWS\javaks32.exe
O4 - HKLM\..\RunOnce: [addbq.exe] C:\WINDOWS\system32\addbq.exe
O4 - HKLM\..\RunOnce: [syswa.exe] C:\WINDOWS\system32\syswa.exe
O4 - HKLM\..\RunOnce: [mfcra.exe] C:\WINDOWS\system32\mfcra.exe
O4 - HKLM\..\RunOnce: [crek.exe] C:\WINDOWS\crek.exe
O4 - HKLM\..\RunOnce: [mfcno.exe] C:\WINDOWS\system32\mfcno.exe
O4 - HKLM\..\RunOnce: [ntdb32.exe] C:\WINDOWS\system32\ntdb32.exe
O4 - HKLM\..\RunOnce: [addam32.exe] C:\WINDOWS\addam32.exe
O4 - HKLM\..\RunOnce: [ieos32.exe] C:\WINDOWS\system32\ieos32.exe
O4 - HKLM\..\RunOnce: [ipbg32.exe] C:\WINDOWS\ipbg32.exe
O4 - HKLM\..\RunOnce: [winod32.exe] C:\WINDOWS\winod32.exe
O4 - HKLM\..\RunOnce: [apisf32.exe] C:\WINDOWS\apisf32.exe
O4 - HKLM\..\RunOnce: [ipcs.exe] C:\WINDOWS\ipcs.exe
O4 - HKLM\..\RunOnce: [netkn32.exe] C:\WINDOWS\netkn32.exe
O4 - HKLM\..\RunOnce: [javaau.exe] C:\WINDOWS\javaau.exe
O4 - HKLM\..\RunOnce: [atllx.exe] C:\WINDOWS\system32\atllx.exe
O4 - HKLM\..\RunOnce: [ntet32.exe] C:\WINDOWS\ntet32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: PowerPanel.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://c.ancestry.com/cab/ImageViewer/MFImgVwr.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38139.5560300926